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Reach out to us directly using the information below.
Zayed Plaza, Mombasa-Malindi Road,
Mombasa, Kenya
Monday - Friday: 8AM - 5PM
Saturday: 9AM - 1PM
Sunday: Closed
Visit our office in Mombasa for in-person consultations and meetings
Find answers to common questions about our services and solutions
We primarily serve businesses across East Africa, with a strong presence in Kenya, Tanzania, and Uganda. Our headquarters is in Mombasa, Kenya, but we work with clients throughout the region.
For our clients with service agreements, we offer response times ranging from 1-4 hours depending on the severity of the issue. Emergency support is available 24/7 for critical systems.
Yes, we offer customizable SLAs that can be tailored to your specific business needs. Our SLAs include guaranteed response times, regular maintenance, and proactive monitoring.
We typically begin with a consultation to understand your business needs, followed by an assessment of your current infrastructure. We then develop a proposal with recommendations and pricing. Upon approval, we create a detailed implementation plan.
Absolutely. We can collaborate with your internal IT staff, providing specialized expertise, additional resources, or specific services that complement your existing capabilities.
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