Privacy Policy

Our commitment to protecting your privacy and data

Last Updated: January 15, 2023

1. Introduction

Fischer Telesec ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

We value your trust and are dedicated to handling your personal information with care and transparency. Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Contact information (such as name, email address, phone number, and mailing address)
  • Business information (such as company name, job title, and industry)
  • Account credentials (such as usernames and passwords)
  • Payment information (such as credit card details and billing address)
  • Communications and correspondence you have with us
  • Information you provide when completing forms on our website
  • Information provided when requesting a quote or consultation

2.2 Automatically Collected Information

When you visit our website or use our services, we may automatically collect certain information, including:

  • Device information (such as IP address, browser type, operating system)
  • Usage data (such as pages visited, time spent on pages, links clicked)
  • Location information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your inquiries, comments, or questions
  • Send administrative information, such as updates, security alerts, and support messages
  • Send marketing communications, including newsletters, promotions, and information about our services
  • Personalize your experience with our services
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues, security breaches, or fraudulent activities
  • Comply with legal obligations
  • Protect our rights, property, and safety, and that of our users and the public

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information with third parties when we have your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to the processing of your personal information
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Address:

Zayed Plaza, Mombasa-Malindi Road, Mombasa, Kenya